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Payment & Pricing

Payment Types

We accept American Express, Discover, MasterCard, VISA and PayPal. Unfortunately, we do not have the ability to accept gift cards as a form of payment at this time.

Sales Tax

The amount of sales tax charged depends upon many factors, such as the type of item purchased and the destination of the order shipment.

If an item is subject to sales tax in a state or province to which it is shipped, tax is generally calculated on its total selling price. In accordance with state & provincial tax laws, the total selling price of an item generally includes item-level shipping & handling charges and discounts.

The tax rate applied to your order will generally be the combined state and local or provincial rate for the address where your order was shipped. Therefore, the sales tax rate applied to your order may be different for an order shipped to your home address than it may be for an order for the very same items shipped to a different address.

Please note that certain factors can change between the time you place an order and the when the payment for the order is actually charged. Therefore, the tax appearing on your order may differ from the sales taxes ultimately charged. For example, changes to applicable taxes at the location of the shipping address may be implemented between the time of order placement and payment capture that could result in an increase or decrease in taxes charged.

Price Adjustments

We generally do not offer price adjustments for previously placed orders. We do not match pricing between items sold at brick & mortar stores and items sold online. In-store sales and promotions do not always apply online, and online sales and promotions do not always apply at our brick & mortar stores.

Ordering Custom Items

Custom printed & personalized orders will be charged immediately after placement of the order. If a custom order is canceled, it will be refunded in the same manner in which the original sale was made.

Terms for Canadian Shipping

By ordering goods from this website, you are agreeing to the terms below, which exist to improve your shopping experience. If you do not agree to the terms below, do not browse this website and please visit our retail locations instead.

By ordering goods from Papyrus, I hereby authorize UPS and/or UPS SCS Brokerage chosen by Papyrus to act as my agent, and to transact business with the CBSA (Canada Border Services Agency) to clear my merchandise, account for duties and taxes, to return merchandise to Papyrus, and prepare and submit refund claims on my behalf for any merchandise that I return. I understand that the CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the broker, and that I will obtain the refund directly from Papyrus. In this connection, I also authorize the customs broker to endorse any refund cheque issued by the CBSA in my name, so that Papyrus can be reimbursed.