Free shipping on orders over $50. See details.

Payment & Pricing

Payment Types

We accept American Express, Discover, MasterCard, and VISA. Your credit card will not be charged until the item has shipped. The order number you receive at checkout can be used to track your order through our online system or over the phone with Customer Service. Unfortunately, we do not have the ability to accept gift cards as a form of payment at this time.

Payment Security

Our security system prevents unauthorized access to confidential information whether you are online or off-line.

We use state-of-the-art software to encrypt your credit card numbers and personal information automatically while they are in transit over the Internet, preventing a third party from viewing the information. The instant you reach our checkout page, a padlock symbol at the bottom of your screen indicates that you have entered our secure shopping zone.

An internal security system, known as a firewall, protects information about our customers from being viewed by a third party. Information access is restricted within our offices as well. Personal information collected about our customers is only viewable by employees who need the information to perform a specific job (such as a billing clerk or customer service representative), and the personal information is protected by a random password.

Unfortunately, however, due to the nature of the Internet the privacy and security of every transmission over the Internet cannot be absolutely guaranteed. While we strive to protect your personal information, we cannot guarantee the privacy and security of the information you transmit to our web site.

Sales Tax

Companies selling over the Internet are subject to the same sales tax collection requirements as any other retailers. Remote sellers (including Internet retailers and catalog companies) are generally required to collect taxes where they have a physical selling presence (i.e.: retail store or office location). If they do not have any such presence in the state or province to which an order is shipped, they are not required to collect sales taxes.

Terms for Canadian Shipping

By ordering goods from this website, you are agreeing to the terms below, which exist to improve your shopping experience. If you do not agree to the terms below, do not browse this website and please visit our retail locations instead.

By ordering goods from Papyrus, I hereby authorize UPS and/or UPS SCS Brokerage chosen by Papyrus to act as my agent, and to transact business with the CBSA (Canada Border Services Agency) to clear my merchandise, account for duties and taxes, to return merchandise to Papyrus, and prepare and submit refund claims on my behalf for any merchandise that I return. I understand that the CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the broker, and that I will obtain the refund directly from Papyrus. In this connection, I also authorize the customs broker to endorse any refund cheque issued by the CBSA in my name, so that Papyrus can be reimbursed.

How we Communicate with You

Papyrus may send communications to you on the basis of the information you provide to us through email or postal mail. You may always specifically request not to be contacted (see Opt-Out Procedures below).

Protect Children Accessing this Web Site

Papyrus strives to protect the privacy of children. Children under the age of 13 should obtain parental consent before accessing this web site. We never intend to collect personal information from children under 13.

Passwords

The personal data record created through your registration with this web site can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record you should not disclose or otherwise reveal your password to third parties.

Opt-Out Procedures

You may always opt-out of receiving future communications from Papyrus by either (a) clicking the “Unsubscribe” link at the bottom of the email message, or (b) making a request through customer service. If you request not to receive information from Papyrus, it may take several weeks to have your name removed from our files. Your request not to receive information will not preclude us from contacting you regarding a question we have about your purchase.

Use of Cookies

Papyrus may use a browser feature known as a “cookie.” Cookies are small text files placed on your hard drive that allow Papyrus to provide you with a customized browsing experience. Papyrus uses cookies to provide you with the convenience of not having to reenter information, such as coupon codes, user ids and passwords multiples times during your visits to the Papyrus web site.

Cookies can also be used to help Papyrus provide you with information targeted to your interests, based upon your prior browsing on the web site. The “help” section of the toolbar on most browsers will inform you on how to prevent your browser from accepting new cookies, how to have the browser notify you upon the receipt of a new cookie, or how to disable the use of the cookies completely. We recommend against disabling cookies however, as it will be detrimental to proper website functionality.

Links to Third Party Sites

The Papyrus web site may contain links to other sites. Papyrus is not responsible for the privacy practices or the content of such sites. To help ensure your privacy, Papyrus recommends that you review the privacy policy of any site you visit.

Accessing the Papyrus Web Site from Outside the United States

If you are visiting this web site from a location outside the United States, your connection will be through and to servers located in the United States. Any information you provide during your visit will be processed and maintained on our web server and other internal systems located within the United States.

Security

We use state-of-the-art software to encrypt your credit card numbers and personal information automatically while they are in transit over the Internet, preventing a third party from viewing this information. The instant you reach our checkout page, your browser should indicate that you have entered our secure shopping zone. Each web browser offers a different security indicator—please refer to your browser’s help section to learn more. If you do not see any secure shopping indicators, please call our customer service number at 1-800-789-1649 to complete your transaction.

An internal security system, known as a firewall, protects information about our customers from being viewed by a third party. Information access is restricted within our offices as well. Personal information collected about our customers is only viewable by employees who need the information to perform a specific job (such as a billing clerk or customer service representative), and the personal information is protected by a random password.

Unfortunately, however, due to the nature of the Internet the privacy and security of every transmission over the Internet cannot be absolutely guaranteed. While we strive to protect your personal information, we cannot guarantee the privacy and security of the information you transmit to our web site.

Policy Changes

We reserve the right to change, modify, or amend this policy at any time. If amended, the effective date of the policy amendment will always be posted at the beginning of this policy. The new policy will replace any prior policies to the extent that there are any inconsistencies. Use of this web site after modification, implies that you consent to the policy as amended.

Your Feedback

If you have questions concerning this privacy policy or the practices of these sites, you may contact us at: customerservice[at]papyrusonline.com

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