Billing & Payment
Payment Types
We accept American Express, Discover, MasterCard, and VISA. Your credit card will not be charged until the item has shipped. The order number you receive at checkout can be used to track your order through our online system or over the phone with Customer Service.
Payment Security
Our security system prevents unauthorized access to confidential information whether you are online or off-line.

We use state-of-the-art software to encrypt your credit card numbers and personal information automatically while they are in transit over the Internet, preventing a third party from viewing the information. The instant you reach our checkout page, a padlock symbol at the bottom of your screen indicates that you have entered our secure shopping zone.

An internal security system, known as a firewall, protects information about our customers from being viewed by a third party. Information access is restricted within our offices as well. Personal information collected about our customers is only viewable by employees who need the information to perform a specific job (such as a billing clerk or customer service representative), and the personal information is protected by a random password.

Unfortunately, however, due to the nature of the Internet the privacy and security of every transmission over the Internet cannot be absolutely guaranteed. While we strive to protect your personal information, we cannot guarantee the privacy and security of the information you transmit to our web site.
Sales Tax
Companies selling over the Internet are subject to the same sales tax collection requirements as any other retailers. Remote sellers (including Internet retailers and catalog companies) are generally required to collect taxes where they have a physical selling presence (i.e.: retail store or office location). If they do not have any such presence, they are not required to collect sales taxes.

The Internet Tax Freedom Act (ITFA) has been renewed through October 31, 2007. Please note, the ITFA was primarily intended to prevent state and local governments from imposing new or discriminatory taxes on Internet transactions and on Internet access. Despite the name of the Act, ITFA does not preclude state and local governments from imposing existing sales tax collection requirements on companies selling over the Internet.
How Sales Tax is Calculated
The amount of sales tax charged depends upon many factors, including the type of item purchased, and the destination of the shipment.

If an item is subject to sales tax in a state to which it is shipped, tax is generally calculated on its total selling price. In accordance with state tax laws, the total selling price of an item generally includes item-level shipping and handling charges, discounts, and gift-wrap charges.

The tax rate applied to your order will generally be the combined state and local rate for the address where your order was shipped. Therefore, the sales tax rate applied to your order may be different for an order shipped to your home address than it is for an order for the very same items shipped to your work address.
Estimated Tax
Many factors can change between the time you place an order and the time your order is shipped. Therefore, the amount appearing on your order may differ from the sales taxes ultimately charged. For example, tax law changes may occur between order placement and credit card charge authorization that could result in an increase or decrease in taxes charged.
Tax Exempt Customers
PapyrusOnline.com does not currently provide tax exemption for tax exempt organizations.